Terms and Conditions
Welcome to CREST AXIS. By using our website, you agree to our Terms and Conditions. Please review these terms carefully before making any purchases or utilizing our services. If you do not agree with any part of these terms, we advise you to refrain from using our website.
General
These Terms and Conditions govern your use of the website and the products or services offered by CREST AXIS. By accessing our website, you acknowledge that you have read, understood, and agree to be bound by these terms.
Eligibility
By using our website and making a purchase, you confirm that you are at least 18 years of age or have obtained parental/guardian consent to use the site. You agree to provide accurate, current, and complete information when making a purchase.
Products and Services
CREST AXIS reserves the right to modify or discontinue any products or services offered on the website at any time without prior notice. Prices for products are subject to change, and we are not liable for any price changes, suspension, or discontinuation of any product or service.
- Product Descriptions: We make every effort to display the products as accurately as possible. However, we do not guarantee that the images or descriptions of the products are error-free or reflect the exact product you receive.
- Availability: All products are subject to availability. If a product is not available after you have made an order, we will notify you and refund any payment made.
Ordering and Payment
- Order Process: By placing an order, you make an offer to purchase a product. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or if we suspect fraud.
- Pricing and Payment: Prices are listed in the applicable currency and are inclusive of taxes unless otherwise stated. Payment must be made in full before your order is processed. We accept various forms of payment as displayed at checkout.
- Order Confirmation: Once your payment is processed, you will receive an order confirmation via email. This does not indicate acceptance of your order; we reserve the right to cancel or refuse orders at our discretion.
Returns and Refunds Policy
Return Policy
We are committed to your complete satisfaction with every purchase. If you are not fully satisfied with a product, you may return it under the following conditions:
- The item must be returned within 14 days of purchase.
- The product must be unused and in its original packaging.
- Proof of purchase is required for all returns. Certain items, such as perishable goods or custom-made products, may not be eligible for returns.
Refund Policy
- Refunds: Upon receipt of the returned item and after inspection, we will issue a refund to the original payment method. Shipping fees are non-refundable unless the return is due to an error on our part.
- Exchanges: If you wish to exchange an item, please contact our customer service team to arrange for a replacement.
User Conduct
You agree not to use our website for any illegal or unauthorized purpose. You must not transmit any malware, viruses, or harmful code that may compromise the security of the website or harm other users. CREST AXIS reserves the right to terminate your access to the website if you violate these terms.
Intellectual Property
All content on this website, including but not limited to text, images, logos, and product designs, is the property of CREST AXIS or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without prior written consent from CREST AXIS.
Limitation of Liability
To the fullest extent permitted by law, CREST AXIS will not be liable for any damages, including but not limited to indirect, incidental, punitive, or consequential damages arising from your use of the website, products, or services. We do not guarantee that our website will be uninterrupted, error-free, or secure.
Indemnification
You agree to indemnify and hold CREST AXIS, its affiliates, employees, and partners harmless from any claims, liabilities, damages, and expenses arising from your use of the website, violation of these terms, or infringement of any intellectual property rights.
Links to Third-Party Websites
Our website may contain links to third-party websites. These links are provided for your convenience, but we do not control or endorse the content or privacy practices of these websites. You acknowledge that CREST AXIS is not responsible for any issues arising from your interaction with third-party websites.
Governing Law
These Terms and Conditions are governed by the laws of Malaysia. Any disputes arising from or relating to the use of the website or these terms will be subject to the exclusive jurisdiction of the courts in Malaysia.
Changes to Terms and Conditions
CREST AXIS reserves the right to update or modify these Terms and Conditions at any time. We will notify you of any changes by posting the updated terms on this page. Your continued use of the website after any changes constitutes acceptance of the new terms.
Contact Us
If you have any questions about this Shipping Policy, you can contact us:
- By visiting this page on our website: CREST AXIS SDN. BHD. – IT and phones
- By sending us an email: crest-axis@outlook.com
